CUSTOMER CARE

Have any questions or need assistance with your order? Looking for a personal shopper to help with your selection?

 

Call us at:

(561) 603-0779

 

or send us an email to:

Divanistahair@gmail.com

 

CONTACT US

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SHIPPING

Please allow 1-7 Business days for standard shipping in the U.S. and Internaational Territories.

RETURNS

 

Due to hygiene & sanitary reasons we 
DO NOT OFFER REFUNDS OR EXCHANGES. Please make sure you order correctly. Provide your exact and correct address.
 Read all information provided on our site. And make a knowledgeable decision when ordering. Federal law states you cannot return human hair products that have been used or altered in any way. We adhere to strict policies in regards to federal law, health regulations, and hygiene concerns. 

Any order cancelled before it is shipped will incur a 30% restocking fee.

DIVANISTA HAIR

 

How do I track my order?

 

ou will receive a tracking number at the time your package ships. This will indicate the courier used.

 

How can I contact your couriers?

 

You will receive a tracking number at the time your package ships. This will indicate the courier used.

 

What are your delivery options?

 

We off USPS Priority Mail for shipping within the Continential US and we ship DHL, UPS, & FedEx for International Orders.

FAQ

Do you provide International delivery?

Yes we do 

 

How do I return an item?

 

Due to hygiene & sanitary reasons we 
DO NOT OFFER REFUNDS OR EXCHANGES. Please make sure you order correctly. Provide your exact and correct address.
 Read all information provided on our site. And make a knowledgeable decision when ordering. Federal law states you cannot return human hair products that have been used or altered in any way. We adhere to strict policies in regards to federal law, health regulations, and hygiene concerns. 

Any order cancelled before it is shipped will incur a 30% restocking fee.

 

What is your returns policy?

 

Due to hygiene & sanitary reasons we 
DO NOT OFFER REFUNDS OR EXCHANGES. Please make sure you order correctly. Provide your exact and correct address.
 Read all information provided on our site. And make a knowledgeable decision when ordering. Federal law states you cannot return human hair products that have been used or altered in any way. We adhere to strict policies in regards to federal law, health regulations, and hygiene concerns. 

Any order cancelled before it is shipped will incur a 30% restocking fee.